Provided herein is a detailed description of the services warranted exclusively by Tampa Bay Paint and Body. Please contact Tampa Bay Paint and Body should you have any additional questions regarding our services or warranty. Please be sure to save your Repair Order (itemized list of repair services), which will activate your warranty..
Tampa Bay Paint and Body offers various levels of service and warranties, which differ as a result of your desire to economize. As all repair services offered by Tampa Bay Paint and Body are predicated on repairing or painting over existing conditions, our warranties are limited to the workmanship we perform and the materials we use.
ACCEPTING YOUR REPAIRED VEHICLE
Please take the time to thoroughly inspect your vehicle upon receipt.
With respect to the warranties covering workmanship, Tampa Bay Paint and Body requires you note any dissatisfaction at the time you pick up your completed vehicle. If you accept your completed vehicle in conditions that don’t allow for making an adequate inspection, such as bad weather, or inadequate lighting, you may take your car home and bring it back, preferably the next business day, to note any dissatisfaction with the services we performed. If you cannot return the next business day, you may telephone to make an appointment for a re-inspection, to take place within the next (3) business days. If such arrangements are not made, we will assume the repairs received were satisfactory and only the specific workmanship and material warranties listed below are acceptable.
BODY PANELS AND MECHANICAL PARTS
If you elect to replace a panel rather than have it repaired, two options are available to you. Each carries a different warranty:
An Original Equipment Manufacturer (O.E.M) body panel is one produced by the Original Equipment Manufacturer and purchased through one of their designated agents, i.e. a new car dealership. The Limited Warranty for an O.E.M. body panel, replaced in its entirety is:
– 1 year limited warranty on the occurrence of rust.
– Limited lifetime warranty on proper fit and alignment provided the adjacent panels are in good condition.
Aftermarket or Used body panels – Ninety (90) day limited warranty on the occurrence of rust.
Mechanical parts – Any mechanical parts replaced as a result of accident damage, are warranted for ninety (90) days or 3,000 miles, whichever comes first.
PANEL REPAIRS – 1 YEAR
Panel repairs are warranted against shrinking or cracking for a period of 1 year. We cannot be responsible for the cracking of old body filler on previous repairs. Tampa Bay Paint and Body will not offer a warranty on our paint on any area where a customer did their own body work as noted on the repair order.
STRUCTURAL REPAIRS – LIFETIME
All materials Tampa Bay Paint and Body uses in the repair of structural panels are warrantied for as long as you own the vehicle. However, if additional or hidden damage that would affect the performance of the vehicle is found during or after the repair, the customer will be responsible for any additional parts or labor required to make the necessary repairs. This warranty is voided should the vehicle be involved in a subsequent accident, or if structural problem results from the O.E.M. design flaw, or if the vehicle is affected by an “Act of God”, such as submersion in a flood.
RUST REPAIR – 90 DAYS
Some automotive designs cause dirt and moisture to accumulate in areas that promote rust. The inherent design of the car prevents a permanent solution. The re-occurrence of rust on any particular vehicle is not within this or any Tampa Bay Paint and Body’s control. All rust repairs and materials used in repairing rust are warranted for ninety (90) days.
SURFACE REPAIRS – 90 DAYS
Surface reconditioning will be performed only if it is detailed on your repair estimate. All areas that Tampa Bay Paint and Body reconditions are warranted against the occurrence of rust for ninety (90) days.
ANTI-CRACKING WARRANTY- 3 YEARS
In cases where paint removal (stripping) is necessary to eliminate cracking, peeling, or delamination, Tampa Bay Paint and Body will warrant that the new finish will not crack for a period of three (3) years. This warranty is offered only to vehicle owners who elect stripping services and covers only those panels on the vehicle that have been completely stripped to the bare metal. These areas must be noted on your repair order. Old damage of body filler found under stripped areas is excluded from this warranty, and additional charges may apply to repairing old body filler found under existing paint surfaces. Cracking may show through the new paint if stripping to bare metal was necessary yet, was not elected by you the customer.
Color match can only be warranted to meet the customer’s acceptance upon delivery of the vehicle and payment, with the exception of the three (3) business days inspection period outlined previously. If a customer is advised that the color will not match, and such advice is noted on estimate or Repair Order, we will have predetermined an exact color match is impossible. If a customer is advised to blend adjacent panels to the repair, and blend of adjacent panels is not performed as requested by the customer, we will have predetermined an exact color match is impossible.
LIMITED WARRANTY ON COMPLETE PAINT SERVICES
Tampa Bay Paint and Body’s warranties cover all Tampa Bay Paint and Body paint services. Each warranty varies depending on the chemical makeup of the color coat or top coat. Tampa Bay Paint and Body’s paint services offer limited warranties against failure due to application, loss of adhesion (peeling) or premature fading and chalking, as listed below.
This warranty is void should the vehicle or body panel be damaged in a subsequent accident or with the transfer of ownership.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF, ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS ARE EXPRESSLY EXCLUDED.
This warranty is non transferable, and must be signed by an authorized agent of Tampa Bay Paint and Body.
Performance by Tampa Bay Paint and Body under this warranty is limited to repair of the paint job by partial or complete repainting. Customer shall not be entitled to a refund, nor shall Tampa Bay Paint and Body be liable for any other damages suffered by customer in connection with the original work of this warranty.